you are welcome to call or email and I promise i’ll be in touch shortly

‘Words can’t fully express how grateful we are for the support and guiding hand you gave us to ensure we were able to give my mother the funeral she and we wanted. Thank you once again for all you did for us.’

‘We wanted to sincerely thank you for the fantastic way you led Mum’s funeral. Your words were just right and we know Mum would have fully approved. Thank you with our love and best wishes.’

‘Thank you very much for helping us with the memorial celebration for my Dad on Saturday. It really helped to have you there, your contribution was really appropriate. I was so pleased you suggested the Welsh, it really added to the occasion. We were very pleased it went so well. Thank you again for all your care.’

‘I can’t thank you enough for a lovely service. Everyone commented on how lovely it was; my brothers and family were very happy. It was perfect. The day was beautiful. I will also let the funeral director know how happy we are with the kind and sensitive way you were when addressing the family directly; and the way you put across my sister and her life in a most heart-warming way. I will sing your praises!’

‘Thank you so much for your patience and flexibility last week – it was so valuable to me to know that there was a wonderful plan in place that I could trust.’

‘When our father passed away we knew Dad wanted to be cremated. The funeral directors got in touch with Nicola Dunkley. Nicola was lovely from the start – compassionate, understanding and very supportive. We were able to see a draft of the service prior to the day. We communicated via phone and email. Nicola conducted Dad’s service professionally. It was just perfect. Thank you, Nicola, from all of his family.’

‘Thank you for giving a sensitive and realistic portrayal of …at the funeral last week. The family really appreciated the way you pulled all the complex strands of his life and character together.’

‘I have just spoken with … and I just wanted to inform you that they were extremely happy with the service you delivered for…. Thanks once again for your help.’ (Funeral Director)

‘Thank you so much for your help and support today. We felt that the whole event went exactly as… would have wished and many people said to us that it was the best service they’d ever been to.’

‘Hi Nicola I wanted to thank you for telling the story of dad at his funeral. It was lovely and so many people have said how nice it was. I think he would have been very humbled but would also have loved seeing all of the people there. It would have meant so much to him.’

‘Thank you so much for your contemplative bestowal yesterday of …'s life. With gratitude and kind thoughts.’

‘I am so pleased at how the whole day went and how well it was planned and consulted by you. I have those memories to hold forever.’

‘Just to say so many thanks for today. It was a wonderful occasion and many commended you on your choice of words and for conducting things in such a calm and respectful way, full of grace and humour. It was a great privilege to have your input.’

‘A note from us as a family to thank you so much for the beautiful service you did for Mum yesterday. You helped us so much in bringing our thoughts and memories together to give Mum a lovely send off. We hugely appreciate it and it couldn’t have been any better. Thank you from the bottom of our hearts.’

‘I just wanted to thank you from the bottom of my heart for your kindness, sympathy and most importantly empathy yesterday. It was so lovely that you gave my father time to settle each and every time he needed to. It made the world of difference to him but also me. He also wanted me to thank you for organising everything so nicely, people did comment about the service to him and I think that has brought him some comfort.’